Privacy Policy

Last updated: June 15, 2025

HulerDevelopment ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or any applications we develop and publish.

1. Information We Collect

We may collect the following types of information: • Contact Information: your name and email address when you reach out to us via contact forms or email. • Usage Data: information your device sends when you use our apps or website, including IP address, browser type, pages visited, and time spent. • App-Specific Data: depending on the application, this may include account credentials, user preferences, fitness or health data, appointment records, or other content you create within the app. • Device Information: device model, operating system version, unique device identifiers, and mobile network information. • Communications: messages, bug reports, and support requests you send us.

2. How We Use Your Information

We use the information we collect to: • Provide, operate, and maintain our services and applications. • Respond to your enquiries, support requests, and feedback. • Send technical notices, updates, and security alerts. • Analyse usage patterns to improve our products and user experience. • Comply with legal obligations and enforce our terms. • Detect and prevent fraud or abuse.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with: • Service Providers: trusted third parties who assist in operating our services (e.g., hosting, analytics, payment processing). They are contractually obligated to keep your information confidential. • Legal Authorities: when required by law, court order, or governmental authority. • Business Transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity with prior notice to you.

4. Third-Party Services

Our applications and website may integrate with third-party services, which have their own privacy policies: • Google Analytics / Firebase Analytics — usage analytics • Apple App Store — app distribution and in-app purchases • Google Play Store — app distribution and in-app purchases • Payment processors — billing and subscription management We encourage you to review the privacy policies of any third-party services you interact with through our products.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Account data is retained for the duration of your account. If you request deletion, we will erase your data within 30 days, except where retention is required by law. Anonymised analytics data may be retained indefinitely as it cannot be linked back to an individual.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS), access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data: • Right of Access: request a copy of the personal data we hold about you. • Right to Rectification: request correction of inaccurate or incomplete data. • Right to Erasure: request deletion of your data ("right to be forgotten"). • Right to Restrict Processing: request that we limit how we use your data. • Right to Data Portability: receive your data in a structured, machine-readable format. • Right to Object: object to processing based on legitimate interests. • Rights Related to Automated Decision-Making: not be subject to solely automated decisions that significantly affect you. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use: • Strictly Necessary: required for the website to function. Cannot be disabled. • Analytics: help us understand how visitors interact with our site (e.g., Google Analytics). These are anonymised where possible. • Preferences: remember your settings such as language preference. You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

9. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in certain EEA jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately at [email protected] and we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date at the top. For material changes affecting how we process your data, we will provide additional notice (e.g., by email or prominent in-app notice) where required by law. Continued use of our services after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us: Email: [email protected] Support: [email protected] Location: Remote / Europe For unresolved privacy complaints, you have the right to lodge a complaint with your local data protection authority.

Privacy Contact

[email protected]